RETURN & REFUND POLICY 

 

Last updated July 07, 2021

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

 

To return an item, place the item securely in its original packaging, and mail your return to us. 

 

Note: Return shipping charges will be paid or reimbursed by us.

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

 

EXCEPTIONS  

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 

Please Note

 

    Customers must provide order number when asking for refunds

 

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us via email  sales@cyberquad.shop